If you need to adjust your Klar subscription due to changing needs or circumstances, follow these straightforward steps to downgrade, cancel, or pause your plan.
Step-by-Step Guide to Managing Your Subscription
Access Account Settings
Start by clicking on "Settings" located in the lower left corner of the Klar platform. This will take you to the settings page where you can manage your account and subscription details.
View Subscriptions
Click on "View subscriptions" to see an overview of your current plan and any previous subscription details. This area allows you to review all active and past subscription information.
Manage Your Plan
Find the three dots on the right side of your active plan list. This menu provides options for managing your current subscription.
Choose to Cancel or Pause
From the options presented, select "Cancel" to terminate your subscription. If you're not ready to cancel completely but wish to pause your subscription temporarily, you can choose the pause option instead. This allows you to suspend use temporarily without losing your place or past data.
Considerations for Canceling or Pausing
Canceling: Terminating your subscription will stop all future billing and access to services provided under your current plan. Make sure to download any necessary data before cancellation.
Pausing: Pausing allows you to temporarily halt service while retaining your account and any accumulated data. You can reactivate it when you're ready to resume.
Confirmation and Next Steps
After canceling or pausing your subscription, you will receive a confirmation email detailing the status and effective date of your action.
If you decide to reactivate or make further changes at any time, simply return to your account settings.
Need Help?
If you have any questions or encounter issues during this process, our support team is available to assist you. Visit our Support Center or contact us directly for personalized support.